Having a problem with your Vitamix? No stress — we'll sort it out.

As the authorised Vitamix sales partner for Germany, Austria, Switzerland and large parts of Europe, we are your direct point of contact. We resolve most cases easily through the long Vitamix manufacturer's warranty — often without you having to send in your appliance.

Simply fill in the form below. We'll get back to you as soon as possible.

There are three things we need from you:

  • Which model is affected
  • A good photo of the serial number — the label under the motor base
  • Briefly, what exactly is happening

The form guides you step by step — you can't go wrong.

Vitamix Aer Disc container with cold foam next to an Ascent A2500i in red, standard container with fruit