Got a problem with your Vitamix? No worries — we'll sort it out.

As an authorised Vitamix distribution partner for Germany, Austria, Switzerland and large parts of Europe, we are your direct point of contact. Most cases are resolved straightforwardly via the long Vitamix manufacturer's warranty — often without you needing to send in your device.

Simply fill in the form below. We'll get back to you as soon as possible.

Three things we need from you:

  • Which model is affected
  • A clear photo of the serial number — the sticker on the underside of the motor base
  • A brief description of what exactly is happening

The form guides you step by step — you can't go wrong.

Vitamix Aer Disc Container mit Cold Foam neben Ascent A2500i in Rot, Standard-Behaelter mit Fruechten