Vitamix Ascent X2 High-Performance Blender

FAQs

• What is the difference between SELF-DETECT and Interlock on the Vitamix Ascent X2?

  SELF-DETECT is the container detection system: a chip in the base of every Ascent X container is read by the blender when the container is placed on — it then knows which container is fitted and adjusts program run times and maximum speed accordingly. Interlock is something different: it is the lid-locking feature of the Ascent series that stops the motor as soon as the lid is lifted. The Ascent X2 has SELF-DETECT but no Interlock — it will run even without the lid in place. For this reason, the lid and lid plug must be fitted securely to the container before every use.
• What do three dashes on the display of the Vitamix Ascent X2 mean?

  Three dashes mean: the blender cannot detect a compatible container on the motor base. Refit the container until it sits correctly — once it is detected, the display will show 0:00. If the three dashes are flashing, the motor has overheated; allow it to cool for 20 to 45 minutes, after which it will be ready to use again. If a zero appears between two dashes, the container has been detected but there is no program available for it.
• How do I clean the Vitamix Ascent X2?

  Fill the container halfway with warm water, add a drop of washing-up liquid, fit the lid and lid plug, then start the self-cleaning program. Rinse afterwards and allow to dry. The container is also dishwasher-safe. The motor base should only be wiped down with a damp cloth and must never be submerged in water; unplug it first.
• When do I need the tamper on the Vitamix Ascent X2?

  Whenever the blend stalls and an air pocket forms around the blades. Remove the lid plug from the lid, insert the tamper through the opening and stir until you can hear the blend bubbling again. Keep the lid on the container throughout — that is exactly what the opening is there for. If this does not help, switch off the blender, remove the container and use a spatula to push the air pocket away from the blades.
• Why does the Vitamix Ascent X2 switch off by itself?

  Every container has a stored maximum run time; once it is reached, the blender stops automatically. This is not a fault — it is motor protection. Programs also stop on their own when their time has elapsed. If three dashes flash on the display, the motor was too warm — the only remedy here is to let it cool down. You can prevent this by not running recipes longer than indicated and not operating at too low a speed.
• What should I be aware of when using the Vitamix Ascent X2 for the first time?

  Rinse the container, lid, lid plug and tamper before first use. When adding ingredients, follow this order: liquids first, then dry ingredients, leafy greens, fruit and vegetables, and finally ice and frozen items. Hot liquids must always be started on speed 1 and then increased gradually — otherwise steam can be forced out. The lid and lid plug must be fitted securely to the container before every use.